INTRODUCTION
This policy (together with our Terms and Conditions) defines the how and why any personal data that is collected from you or is provided to us by, will be processed. Please read all the content carefully to understand our views and practices regarding your personal data.
The Sail your Way (SYW) website and online store is available at the web address info@sailyourway.net (hereinafter referred to as Website) is operated by:
‘Maja Žibert s.p.’ and trading as ‘Sail your Way (SYW)’),
Glinškova ploščad 7, 1000 Ljubljana,
VAT: 18599923,
Business number: 90414789041478
Contact email: info@sailyourway.net
(hereinafter “Maja Žibert s.p.” or “us” or “we”).
Hereinafter, all the services and products available on the Website can be referred to as the “Service”. All visitors of the Website, whether guests or registered users, are hereinafter referred to as “User” or “Users”. We may revise this Privacy Policy at any time without prior notice. Any communication with us regarding the data privacy should be exclusively in writing via the aforementioned email address.
LEGISLATURE
We, as the data controller, guarantee that all user data is processed in accordance with current EU data protection legislation.
By viewing and using our Website, as well as making purchases on the Website, the User is deemed to have read, understands and agrees to this Privacy Policy.
Minors who wish to use the Website must be supervised by at least one of their parents. We are not responsible for minors using the Website without the necessary parental control.
COOKIES
We may use cookies on the Website that are associated with this domain and all its subdomains. We use cookies to differentiate Users of our Website between each other. This helps us to give you a good user experience when you browse our Website and also allows us to regularly improve it.
A cookie is a small amount of data that often includes an anonymous unique identifier that is sent from a browser to a device by which the User accesses the Website and stored on that device until deletion. We always notify Users about this in advance and the process will only be performed if the User consents. Although cookies might be technically required to use the Website and all its features, users may always refuse to accept cookies.
Cookies may be ours or from third parties. Whenever possible, we do not store any personally identifiable information in cookies. Our cookies are only used to display the Website correctly and to provide a good user experience. Third-party cookies may be used to track the User or other activity. When agreeing to download cookies, we will always clearly display the list of cookies and enable consent for individual cookie sets and/or individual cookies.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following personal information from you on the Website:
Information you provide by filling out forms on our site, including information provided when you registered to use our Website, subscribed to our newsletters, posted reviews or other material on our site, or requested other services.
Information collected when signing up for prize contests or promotions.
Information when you report a problem with our site.
Information when you fill out the optional surveys we use for research purposes.
If you have contacted us through or because of the Website, we may keep records of all correspondence.
Details of the purchases you make on our site and the fulfillment of our obligations regarding your purchases.
Details of your visits to our site, including visit information, location data, logs and other communications, whether required for our own purposes of doing business with you or something else, and the resources you access.
METHOD FOR COLLECTION OF PERSONAL DETAILS
Information is collected through forms to be filled out or processes to be completed by data entry. You voluntarily submit the information we collect. In the case of an online purchase, the User is obliged to provide only the information strictly necessary to fulfill our obligations under this purchase.
REQUIRED AND OPTIONAL PERSONAL DETAILS
As part of the use of the Website, users may be asked to complete forms or questionnaires in which certain fields are mandatory or mandatory for our performance of services. This will be clearly stated. Other fields are optional.
The goal of collecting contact information is to get in touch with users faster and/or to obtain information that is relevant to the fulfillment of our obligations in the course of doing business with you.
IP ADDRESSES
We may collect information about your device, including its IP address, operating system, and browser type, where available, for system administration and to improve the user experience on the Website. Information about the IP address can be communicated to third parties, in which case the users will specifically be alerted.
STORAGE AND TRANSMISSION
All information you provide to us is stored on secure servers. All payment processes will be secured. The password that allows you to access certain parts of our Website may have been generated for you or you may have defined it yourself. In any case, you are responsible for keeping this password confidential. We expect that you will not share this password with any other person or service, and will not trigger any data loss or misuse of your identity resulting from the misuse of your password. Unfortunately, information transfer over the Internet is not always completely secure. While we will do our best to protect your personal information, we cannot guarantee the security of your information sent to our Website, therefore each transfer is at your own risk. Once we have received your data, we will try to prevent unauthorized access through our processes and security features.
The information we collect from you is stored within the European Economic Area (“EEA”). It may be possible to transfer, store or process your personal information outside the EEA, but only when absolutely necessary and properly protected. Among other things, data may be processed by our staff, if operating outside the EEA, and/or by the staff of our suppliers. Such personnel may, among other things, be involved in fulfilling our obligations with respect to your purchases, processing your payment information and providing the necessary support services. By submitting your personal information, you agree to the transfer, storage or processing of your personal information. We will always take all necessary steps to ensure that your personal information is processed securely and in accordance with this Privacy Policy.
GOALS AND USE
We may only collect and process personal information for one of the following purposes:
To ensure that the content on our Website is presented in the most effective way for you and your device.
To fulfill the obligations and rights arising from the business between our company and the User, which may include our partners as to third parties;
To register and participate in promotional activities (including prize contests);
For research and statistical purposes;
To improve content and quality of services;
To define group profiles (not individual user profiles);
If you do not wish us to use your information in this way, please either tick the appropriate box on the form on which we collect your information, if possible, or unsubscribe from receiving emails if you receive it, or contact us let us know at our official email address.
RIGHT OF ACCESS TO AND CORRECTION OF YOUR PERSONAL DETAILS
You have the right to access and review all information we hold about you. Users can constantly check all their personal information that we collect and process if they log in to their user account or send us an email at our official email address.
The request for access and verification of user data must come from the same email address the user used to log in. Upon receipt of a request, it will notify the user of the status of your personal information as soon as possible.
In the event of personal data errors, the User may ask us to correct or modify this information. If a user believes that the service does not comply with the law on personal data protection, he or she may contact us by email.
CONSENT AND REMOVAL
If the User wishes to have their personal information deleted from our databases, they may request deletion by email or regular mail using the contact information mentioned in the first article of this Privacy Policy. We are committed to removing personal information as soon as possible, except for personal information that we must keep in accordance with the law.
PROPERTY AND DISCLOSURE
All information is used only in accordance with the principles and provisions of this privacy policy. All personal data is the property of the User, and all data and information on the Website, as well as statistics and purchases made, are our property.
We may disclose your personal information to third parties:
In the event that we sell or buy a stake, we may disclose personal information to a future seller or buyer of that stake, but only for the purpose of fulfilling our obligations regarding the purchases made by the Users.
If part or all of our property is sold to a third party or third parties, the personal data we have about Users may be one of the assets transferred.
If we have a duty to disclose or share your personal information in order to fulfill any legal obligation or to enforce or apply our Terms of Business or to fulfill our obligations with respect to your purchase or to protect the rights, property or safety of our company or our partners. This mainly involves exchanging information with companies and organizations to protect against fraud and reduce credit risk.